General Statement The Wellness Travel Company (TWTC) has security measures in place to help protect against the loss, misuse, or alteration of information. These measures include encryption of data and using a secured messaging service when sending information electronically. Despite these measures, the confidentiality of any communication or material transmitted to or from The Wellness Travel Company via this Website (www.thewellnesstravel.com) by internet or e-mail cannot be guaranteed. At your discretion, you may contact The Wellness Travel Company at the mailing address or telephone number listed on the Website.
Changes to this Policy The Wellness Travel Company may change this Policy at its discretion and without notice. A copy of the current Privacy Policy is displayed on the Website at all times.
Customer Service Correspondence Information sent to The Wellness Travel Company using e-mail or secure messaging forms will be shared with health care professionals who are most able to address your concerns. The Wellness Travel Company will archive your messages once TWTC has made its best effort to provide you with a complete and satisfactory response.
Internal Uses The Wellness Travel Company collects, stores and processes your personal information on servers located in the United States. The Wellness Travel Company uses the information in order to: 1) process your transactions, 2) provide customer service, and 3) determine your eligibility to receive special offers regarding TWTC's services. The Wellness Travel Company gives access to individually identifiable information about users only to those employees who require it to fulfill customer service requests.
Web site visitor data The Wellness Travel Company may gather data on Website activity, such as how many people visit the site, the pages they visit, where they come from, how long they stay on the site, etc. If collected, this information will not be shared with other organizations for their independent use.
Web logs The Wellness Travel Company maintains standard Web logs that record data about all visitors and customers who use this Website and The Wellness Travel Company stores this information for a period of time. These logs may contain the internet domain from which you access the Website (such as aol.com, abc.org, etc.); the IP address which is automatically assigned to your computer when you get on the internet (a static IP address may be identifiable as being connected to you, while a dynamic address is usually not identifiable); the type of browser and operating system you use; the date and time you visited the Website; the pages you viewed on the Website; the address of the Website you linked from, if any. If you sign on to the Website the Web logs will also contain an individual identifier and show the information you have accessed.
All Web logs will be stored securely, and will only be accessed by The Wellness Travel Company employees or designees on a need-to-know basis for a specific purpose. The Wellness Travel Company may use Web log information to help design or update the Website, to identify popular features, to resolve user hardware, and software problems, and to make the Website more useful to visitors.
E-mails The Wellness Travel Company uses a third-party vendor to help provide e-mail communications with you. When you click on a link in an e-mail, you may temporarily be redirected through The Wellness Travel Company's vendor's server (although this process will be invisible to you) which will register that you've clicked on that link, and have visited The Wellness Travel Company Website.
Credit card transactions If you provide The Wellness Travel Company with your credit card number for payments, The Wellness Travel Company will treat your credit card number in a secure manner.
Disclosure to Third Parties The Wellness Travel Company will not sell or rent any of your personally identifiable information to third parties. The Wellness Travel Company will not share any of your personally identifiable information with third parties except in the limited circumstances described below. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
The Wellness Travel Company shares information with third parties that help The Wellness Travel Company process the transactions you request.
The Wellness Travel Company discloses information that The Wellness Travel Company in good faith believes is appropriate to cooperate in investigations of fraud or other illegal activity, such as credit card chargebacks/disputes.
The Wellness Travel Company discloses information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
The Wellness Travel Company discloses information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
The Wellness Travel Company shares aggregated statistical data with our business partners or for public relations. For example, The Wellness Travel Company may disclose that a specific percentage of users live in California, USA. However, this aggregated information is not tied to personally identifiable information.
As with any other business, it is possible that The Wellness Travel Company in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by TWTC, including customer account information, but would continue to be bound by this Privacy Policy unless and until it is amended.
Information Security The Wellness Travel Company is committed to handling your customer information with high standards of information security. Your credit card information is stored only in encrypted form on computers that are not connected to the Internet. The Wellness Travel Company restricts access to your personally identifiable information to employees who need to know that information in order to provide service to you.
